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Federal Benefit & Retirement Services

DEEP Expertise in Federal Benefit programs and systems

Providing benefit and retirement services to federal employees is a time-sensitive process where accuracy and efficiency are critical and often make the difference in retention of key employees. GovStrive offers seasoned HR Specialists, equipped with deep subject matter expertise in federal civilian benefits programs, including health, life, Thrift Savings Plan (TSP), Flexible Spending Account (FSA), retirement counseling, computations, and processing for Civil Service Retirement System (CSRS), Federal Employees Retirement System (FERS), and CSRS offset. Our in-depth understanding of the programs coupled with our experience processing elections in HR and benefits technology systems, enables HR organizations to provide superior, high-touch customer service to its employees.


 

GovStrive supports HR organizations to cost-effectively manage benefits and retirements cases from start to finish, infusing efficiencies and standardization throughout the process.

 

our services include:

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  • Advice and guidance related to eligibility for coverage, interpretation of rules and regulations, and changes made by OPM in processing procedures for the Federal Employees Benefits Program

  • Guidance and counseling to employees and annuitants concerning their rights and benefits

  • Counseling for bereaved family members to provide them with information and assistance related to survivor benefits, annuity, life insurance, health insurance, and TSP

  • Research and interpretation of regulations, directives, and statutes to establish procedures and operating instructions to inform HR organization processes

  • Knowledge of federal retirement and benefits procedures, to include supporting software to compute retirement estimates and process benefit elections

  • Composition of correspondence, bulletins, policy directives, and other materials or presentations

  • Liaison support with organizations outside the agency or department such as OPM


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